Frequently Asked Questions
About Holy Threads
What does the name Holy Threads represent?
Holy Threads symbolises purity, purpose, and creativity woven together, where every thread reflects quality craftsmanship and inspiration that uplifts.
What inspired you to start this brand?
We began Holy Threads with a vision to create clothing that combines timeless style, creativity, and substance and apparel that not only looks good but carries meaning.
What message do you want to share through your products?
Our message is simple: wear what speaks to your soul. Whether it’s a faith-inspired quote or a minimalist classic, our designs remind you to stay confident, grounded, and authentic.
How does Holy Threads combine fashion and faith?
We bring together the elegance of good design and the strength of belief. Some of our pieces carry subtle faith-inspired messages, while others focus on clean, creative aesthetics that still carry a positive spirit.
Are your designs based on specific Bible verses or themes?
Some of our collections are inspired by scriptures and life lessons from the Bible, while others are purely creative and motivational. Each piece tells its own story.
Who designs the products at Holy Threads?
Our in-house creative team and collaborating artists carefully design each piece to balance comfort, quality, and meaning.
Are your items handmade or machine-made?
All our T-shirts are crafted with precision using high-quality machines for durability, with certain elements like prints or embroidery receiving personal finishing touches.
Do you collaborate with Christian artists or ministries?
Yes, we collaborate with artists and ministries who align with our vision of creativity and positive influence.
How is Holy Threads different from other brands?
We combine creativity, quality, and purpose. While most brands focus only on fashion, we focus on what the fabric represents: strength, expression, and inner peace.
Product Information
What kinds of products do you offer?
We currently offer high-quality heavyweight T-shirts in classic, creative, and faith-inspired styles with new categories coming soon.
Are your items made from sustainable or organic materials?
Yes, our shirts are made from premium cotton with long-lasting fabric designed to reduce waste through durability.
How can I find my correct size?
Each product page includes a detailed size chart. We recommend checking it before ordering to ensure the perfect fit.
Do your colours or prints fade after washing?
No. Our printing process and dyes are designed to withstand multiple washes while retaining colour and shape.
Can I request a custom design or verse on my apparel?
Yes, we offer customisations depending on the design. You can contact us for personalised orders.
Are your products suitable for gifting?
Absolutely! Our premium T-shirts make thoughtful and stylish gifts for any occasion.
Do you restock limited-edition designs?
Some designs are restocked based on demand, while others remain exclusive — stay updated through our newsletter or Instagram.
Can I include a personal note if I’m gifting an item?
Yes, you can include a custom note at checkout or contact us after placing your order.
Are your products locally made?
Yes, our T-shirts are sourced and crafted in India, supporting skilled local artisans and ethical production.
Ordering & Shipping
How do I place an order on your website?
Simply browse our collections, add your favorite designs to the cart, and follow the secure checkout process.
Can I change or cancel my order after placing it?
You can modify or cancel within 12 hours of placing your order by contacting our support team.
How long does shipping usually take?
Orders are usually delivered within 5–7 business days across India. Delivery times may vary based on location.
How can I track my package?
Once shipped, you’ll receive an email or WhatsApp message with your tracking details.
What are your delivery charges?
Shipping is free for prepaid orders above ₹1800. Nominal fees apply for COD.
What happens if my order arrives damaged?
If your product arrives damaged or incorrect, please reach out within 24 hours. We’ll make it right immediately. Also, we require a video and photos of the damaged product.
Can I request gift wrapping?
Yes, gift wrapping is available at a small additional charge during checkout.
How do I contact customer service for order help?
You can reach us anytime via the Contact Us page or by emailing holythreadscustomercare@gmail.com.
Payments & Policies
What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and wallets.
Is it safe to use my debit/credit card on your site?
Yes, all transactions are processed through secure and encrypted gateways for complete safety.
Can I pay on delivery (COD)?
Yes, COD is available for select pin codes within India.
What is your refund or exchange policy?
We offer easy returns or exchanges within 7 days of delivery if the product is unused and in its original condition.
How long does it take to receive my refund?
Refunds are processed within 5–7 business days after we receive the returned item.
Do you charge for returns or exchanges?
Returns are free for damaged or defective items; for size exchanges, standard courier charges may apply.
What should I do if I entered the wrong address?
Please contact us immediately — we’ll try to update it before the order is shipped.
Do you offer any discounts or reward programs?
Yes, we offer occasional discounts and loyalty rewards for our community members.
Do you provide bulk or wholesale pricing?
Yes, we welcome bulk orders for events or organisations — please contact us for a quote.
How do I use a promo code or gift card?
Enter your code at checkout before completing payment to apply discounts automatically.
Faith & Community
What’s the mission behind Holy Threads?
Our mission is to inspire confidence, creativity, and faith through quality clothing that speaks from the heart.
Do you support any charitable or missionary work?
Yes, we aim to contribute a portion of our profits to charitable causes and faith-based outreach programs.
How can I partner with Holy Threads for ministry or outreach?
We’re always open to collaborations with like-minded organisations, just reach out through our contact page.
Can I share my testimony or story with your community?
We’d love that! Send us your story or photo wearing Holy Threads, and you may be featured on our social media.
Do you feature customers on your website or social media?
Yes, we love showcasing our community. Mention us on Instagram @holythreads2313 and tag us with #HolyThreads to get featured.
Do you send daily verses or devotionals?
We occasionally share inspirational content through email and Instagram. Follow us to stay encouraged.
How can I stay updated on new faith-based collections?
Subscribe to our newsletter or follow our social media for early access to new drops.
How can I pray for your ministry or team?
Pray that we stay creative, humble, and faithful in using our work to uplift others.
What Bible verse inspires your brand the most?
“She is clothed with strength and dignity, and she laughs without fear of the future.” — Proverbs 31:25