Introduction

Holy Threads values your trust and is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.holythreads.in.

Information We Collect

We may collect the following categories of personal information when you use our website or services:

• Identity and Contact Information (such as name, email address, phone number, shipping/billing address)
• Payment and Transaction Information (processed securely by third-party payment providers; we do not store credit or debit card details)
• Account Information (username, password, and preferences)
• Device and Technical Information (browser type, IP address, cookies, usage data)
• Marketing Preferences and Communication History

How We Use Your Information

We use your information for purposes including, but not limited to:

• Processing and fulfilling orders, including shipping and returns
• Communicating with you regarding purchases, updates, and promotions
• Personalising your shopping experience
• Maintaining and improving our website and services
• Complying with legal and regulatory obligations

Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, enable core functionality (e.g., shopping cart, login), and collect analytics. You may adjust your browser settings to block or delete cookies, though certain site features may not function properly without them.

Sharing of Information

We may share your information only with trusted third parties, including:

• Payment processors and financial institutions to facilitate transactions
• Shipping and logistics providers to deliver products
• Technology and analytics providers to improve website functionality
• Legal authorities if required by law or to protect our rights

We do not sell or rent your personal data to third parties.

Data Security

Holy Threads implements industry-standard security measures, including SSL encryption and secure payment processing, to protect your personal information from unauthorised access, disclosure, or misuse. While we strive to protect your data, no transmission over the internet is entirely secure, and you share information at your own risk.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us at the email provided below.

Your Rights

Depending on applicable laws, you may have the following rights:

• Right to access the personal data we hold about you
• Right to correct inaccuracies in your personal data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to opt out of marketing communications at any time

Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we may delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of such external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to this Policy

We reserve the right to update, amend, or revise this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date, and continued use of our services after such changes constitutes acceptance of the revised policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: holythreadscustomercare@gmail.com
Address: Hyderabad, Telangana, India